Software/400 Ltd. E-Business Services
In addition to our extensive
technical service
line we
are able to offer our clients an extensive list of E-Business services.
Our simple four-step
methodology we are are able to Analyse,
Develop, Integrate and Deliver
complete E-Business experiences.
1.
Strategy and Marketing Consulting (Analyse)
The last
couple of decades have witnessed profound changes in the structure, culture,
management and technology of organisations as well as the IT industry,
as a whole. Information technology has been seen as the panacea
for all business problems, but few developers have mastered
the skills needed to manage and analyze the
risk involved to organisations.
At Software/400 we believe that technology has first
to be first properly planned and managed, before it is applied
to complex business environments.
Our specialists will advice you on E-Business models,
frameworks and strategic IT plans, while taking
into consideration the need to deliver a high return on your investment.
2.
Web Design and Development (Develop)
We create websites for clients, that leave a strong, and concise impression
to their customers. We can deliver anything
from a simple text based site, to extensive E-Commerce platforms,
as well as adaptive and adaptable hypermedia.
We design for e-Procurement (Business-to-Business,
Business-to-Consumer, Government-to-Citizen)
and we deliver e-Penetration.
What ever you imagine; we can create !
Our knowledge base extends
to the following technologies and beyond: HTML, XML,
Flash, ASP, VBScript, JScript, Java, .Net, Net.Data, ILE RPG, WebSphere,
Cold Fusion, Frontpage, Access, SQL Server, MySQL, IBM DB2 SQL,
Oracle, Graphic Design, Multimedia & Animation, Custom Programming, Tailor
Made Applications.
3. E-CRM
and Knowledge Management (Integrate)
Customer Relationship Management is an information industry term for methodologies,
software, and usually Internet capabilities that help an
enterprise
manage customer relationships in an organised
way.
We build customer oriented e-business relationships
and ensure a smooth transition from file-based systems, towards digital
solutions.
Technology in our days, presents its users with unbridled opportunities
but the hype surrounding the "myth" needs professional treatment.
"Why is it Necessary?
Many companies are turning to customer-relationship management systems
to better understand what the really want.
CRM applications, often used in combination with data warehousing, E-commerce
applications, and call centres,
allow companies to gather and access information about customers' buying
histories, preferences, complaints, and other data so they can better
anticipate what customers will want.
The goal is to instill greater customer loyalty.
Other benefits include:
-
The ability to provide faster response
to customer inquiries
-
Increased efficiency through automation
-
Having a deeper knowledge of customers
-
Getting more marketing or cross-selling
opportunities
-
Identifying
the most profitable customers
-
Receiving customer feedback that leads
to new and improved products and services
-
Doing more one-to-one marketing
-
Obtaining information that can be shared
with the company's business partners
4. Deliver and maintain cutting
edge E-Business applications.
What is the
use of a great front-end for a website, when the user tries to transact
on-line and the server crashes? Our experience has taught
us, that the most important things about e-Services, are reliability
and maintenance. At Software/400
you get a long-term partner
whom you can trust: your prosperity is our prosperity.
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